Pike International

Frequently Asked Questions

Leasing

I am interested in looking at apartment details and availability. How can I do this?

Simply go to the "search listings" feature on our home page and narrow your search based on price, bedroom size and location. Click on the property address to access more details, see pictures of the unit and view a map with its location.

Before I apply I would like to see the apartment. How can this be done?

You can call the local branch office on the apartment detail page to schedule a showing, send an email to our leasing department by clicking the "Contact us about this unit" button on the apartment detail page, or call a leasing agent directly.

I have a Section 8 voucher or another housing program that will help me pay rent. Does Pike International accept this?

Yes, we welcome most housing subsidy programs.

I have found an apartment that I like. What do I do next?

You can easily fill out our online application, than mail, fax, or bring it in to our local branch office with all supporting documentation. We will make every attempt to give you a response within 24 business hours of receipt.

What is Pike International's application approval policy?

Pike international requires that each applicant has:

A net income (including aid income such as food stamps, child support, alimonty, etc.) of at least 3 times the rental amount.

Applicants must have acceptable credit, and no felony or eviction records.

What documentation should I provide when I fax, mail, or bring in my application?

Pike International requires that each applicant fully complete the application form and provide copies of:

4 most recent pay stubs
Photo ID (Drivers license, passport, temporary/permanent resident card etc.)
Proof of Social Security number
$45 bank check/money order/cedit card payment per applicant over the age of 18.

Are application fees refundable if I were to be declined?

No, the application fee is paid to a third party company to perform each background check. As a result these fees are unfortunately non-refundable.

What if the apartment that I had an appointment to see is already taken?

Unfortunately, we advertise and show our apartments agressively and the apartments are rented on a first come, first served basis. An appointment with one of our agents, doesn't "secure" you an apartment.

What if two people are applying for the same apartment?

We will take the first approved client that pays a security deposit and signs a lease.

If I put a security deposit down for an apartment and then change my mind, is the deposit refunded?

This is decided on a case by case basis, but generally, if you have held the apartment for 2 weeks to a month, it is not refunded as we have lost rent and other potential clients holding the apartment for you.

Current Residents

I would like to make a request for service in my apartment. How can this be done?

Log-in to our resident resource page and fill out an on-line work order. If you haven’t created an account you must do so first. After we receive your on-line work order request we will schedule a maintenance technician to perform the request based on urgency and type/circumstance of request. You can also call the office and speak to your respective Property Manager.

I would like to pay rent online. Can this be done?

Yes, of course! This can be done by logging into our resident resource page. If you haven’t created an account you must do so first. Pike International uses PayPal in order to insure all payment information will be kept secure and confidential.

I need to break my lease, what do I do?

Unfortunately, a lease is a binding contract that must be upheld but we understand that "life brings many changes," and as such we offer a "lease take-over option". We allow tenants the opportunity to “find someone to take-over” the remainder of the lease, or extend the lease. (Provided that the new tenant is approved by our leasing department.) The burden of finding this new tenant is on the current tenant. We will sign a new lease with the new tenant, collect a new security deposit and the old tenant is eligible to receive their security deposit back. (We only ask the apartment is left clean with no substantive damage.)